Satisfaction & Money Back Guarantees
We want you to be totally delighted with our service and so we are pleased to offer you this powerful guarantee – the final document we produce for you will be professional, accurate and tailored towards your requirements – a document that is better than anything you could write yourself.
Working with our clients from the requirement analysis to the final requirement document allows us to provide you with the best possible solution in the form of Website/Portal/Mobile app/Any Promotional Service. If you feel we are not delivering on our promises, we will continue to work with you until you are completely satisfied. If we cannot rectify any issues, we offer a 100% money-back guarantee.
All changes to draft orders and/or approvals of draft orders must be submitted in writing – by email, by post, or directly online via an appropriate form – and cannot be accepted by telephone.
Like all aspects of our business, our guarantees are governed by our standard Terms & Conditions but please note the following:
- We reserve the right to deem an order automatically closed to a client’s satisfaction should we not have heard from them to the contrary after not more than 2 weeks (14 days) have elapsed since our last contact with the client.
- An order that has been approved by a client no longer qualifies for any form of the refund.